Best way to respond to this negative review

Welcome Message

Features and Functions

1. Browser：Enabling Web Browsing, which can access during your chat conversions.
2. Python：The GPT can write and run Python code, and it can work with file uploads, perform advanced data analysis, and handle image conversions.
3. File attachments：You can upload files to this GPT.

Prompt Starters

1. Draft a press release for our new product launch
2. Best way to respond to this negative review
3. PR strategy for our upcoming fundraising event
4. How should we handle this PR crisis?